The Role of Artificial Intelligence in Healthcare

importance of ai in healthcare

Healthcare professionals need to learn how to adopt AI tools in their daily work and have the most advantages of using AI in healthcare. They can access their medical records and check information about lab results, appointment schedules, and recommendations. MyChart is a patient portal which allows them to view and share their medical information in a secure way (source).

Artificial intelligence (AI) and related technologies are increasingly prevalent in business and society, and are beginning to be applied to healthcare. These technologies have the potential to transform many aspects of patient care, as well as administrative processes within provider, payer and pharmaceutical organisations. Healthcare institutions often grapple with complex administrative tasks that divide staffing and resources from patient care. AI can streamline administrative processes by automating billing, scheduling, record-keeping and correspondence, reducing human error and saving valuable time and resources. The AiCure app, developed by the National Institutes of Health, monitors how well a patient adheres to medication guidelines. Artificial intelligence is embedded in a smartphone’s webcam, confirming that patients are taking their prescribed drugs at the right time.

To put an emphasis, Tulane University researchers showed that AI could identify and diagnose colorectal cancer as well as or better than pathologists by analyzing tissue images. As with many technologies, there is an adoption curve to AI and machine learning technologies in health care. But the outbreak of the COVID-19 pandemic has increased the speed with which these technologies have been adopted, and the applications can be seen in many areas of the health care field.

And we’ll happily accompany you on this journey of the greater good as your healthcare software development services provider. Machine learning models assist researchers and healthcare practitioners in analyzing large volumes of data to find interesting patterns. AI has also been used to analyze and diagnose symptoms early in developing a disease. Telehealth systems are being adopted to follow patient progress, retrieve important diagnosis data, and contribute population data to shared networks.

Philips AI panel discussion at HIMSS24 – Philips

Philips AI panel discussion at HIMSS24.

Posted: Thu, 21 Mar 2024 07:00:00 GMT [source]

Another similar application is AI-based telemedicine which assists patients virtually. Furthermore, the need for telemedicine has increased tremendously during COVID-19 as we want to avoid physical encounters. It also aids them in searching the scientific literature for relevant research and merging various types of data; for example, as assistance in drug discovery and development.

ETHICAL FRAMEWORK FOR ARTIFICIAL INTELLIGENCE IN RADIOLOGY

For example, in patients with prostate cancer, introducing a prostate cancer communication assistant (PROSCA) chatbot offered a clear to moderate increase in participants’ knowledge about prostate cancer [101]. AI technology can also be applied to rewrite patient education materials into different reading levels. This suggests that AI can empower patients to take greater control of their health by ensuring that patients can understand their diagnosis, treatment options, and self-care instructions [103]. The use of AI in patient education is still in its early stages, but it has the potential to revolutionize the way that patients learn about their health.

By analyzing patient data and identifying potential risk factors, healthcare providers can take proactive steps to prevent adverse events before they occur [60]. Overall, the use of AI in TDM has the potential to improve patient outcomes, reduce healthcare costs, and enhance the accuracy and efficiency of drug dosing. As this technology continues to evolve, AI will likely play an increasingly important role in the field of TDM. The potential implications of artificial intelligence in healthcare are truly remarkable. AI in healthcare is expected to play a major role in redefining the way we process healthcare data, diagnose diseases, develop treatments and even prevent them altogether.

Leveraging AI can help rapidly scan through data, get reports, and direct patients where to go and who to see quickly, avoiding the usual confusion in healthcare environments. AI is finding its place in healthcare robotics by providing efficient and unique assistance in surgery. Surgeons get an increased level of dexterity to operate in small spaces that might otherwise require open surgery. Robots can be more precise around sensitive organs and tissues, reduce blood loss, risk of infection, and post-surgery pain. Robotic surgery patients also report less scarring and shorter recovery times due to smaller incisions required.

Virtual health assistants are a new and innovative technology transforming the healthcare industry to support healthcare professionals. It is designed to simulate human conversation to offer personalized patient care based on input from the patient [83]. These digital assistants use AI-powered applications, chatbots, sounds, and interfaces. In addition, digital assistants can collect information daily regarding patients’ health and forward the reports to the assigned physician.

Firstly, comprehensive cybersecurity strategies and robust security measures should be developed and implemented to protect patient data and critical healthcare operations. Collaboration between healthcare organizations, AI researchers, and regulatory bodies is crucial to establishing guidelines and standards for AI algorithms and their use in clinical decision-making. Investment in research and development is also necessary to advance AI technologies tailored to address healthcare challenges. The future of using artificial intelligence in healthcare is undoubtedly bright and filled with possibilities for further innovation. As we move forward into a more connected digital world, using AI in the healthcare industry will become an invaluable asset that could potentially reshape how doctors treat patients and deliver care.

How Could AI in Healthcare Benefit Your Business? 10 Use Cases

While ANI is exceptional at running automated tasks, the objective of AGI is to create machines that can think in the context of humans, replicating the biological network of the brain. The goal of this study was to investigate if artificial intelligence can help pathologists keep up with the increased demand for their services. Medical research organizations such as the Childhood Cancer Data Labare developing valuable tools to help medical practitioners explore large volumes of data. Because time equals money in every industry, AI has the potential to save significant amounts of money. It eliminates administrative burdens, such as filing, evaluating, and settling accounts, which contribute to a large percentage of these wasteful expenditures.

AI algorithms may also generate questions that are too easy, too difficult, or not relevant to the course material. The lack of creativity in AI-generated questions can also result in exams that are less engaging for students. This first-of-its-kind publication from the WHO is a framework targeted at developers and researchers of AI-based software as a medical device, as well… The authors are grateful to the Editor-in-Chief for the suggestions and all the reviewers who spend a part of their time ensuring constructive feedback to our research article. The TreeMap below (Fig. 6) highlights the combination of possible keywords representing AI and healthcare.

The technology is already being used to support decisions made in data-intensive specialties like radiology, pathology and ophthalmology,” according to HIMSS. Administrative, repetitive tasks that can be automated with AI are things like billing, patient check-in, filing, data input and more. You can foun additiona information about ai customer service and artificial intelligence and NLP. When a health system moves those tasks to AI, that allows them to shift the focus of their most valuable resources — providers and health care professionals — to delivering care. Documentation deficiencies and incomplete coding pose an even greater threat to revenue today than they did a few years ago.

The Healthcare industry is treated as a complicated science bound by legal, ethical, economical and social constraints and can be implemented with AI by making parallel changes in the environment. Studies have shown that in some situations, AI can do a more accurate job than humans. For example, AI has done a more accurate job than current pathology methods in predicting who will survive malignant mesothelioma, which is a type of cancer that impacts the internal organs. AI is used to identify colon polyps and has been shown to improve colonoscopy accuracy and diagnose colorectal cancer as accurately as skilled endoscopists can. Using our strong domain expertise, integrated IT-BPM approach, and flexible operating model, improve your business performance and standardise processes that reduce costs.

How can AI make healthcare more human?

“AI can inform changes in treatment plans quickly and efficiently with minimal human intervention. Apps can schedule surgeries and rosters to suit patients and healthcare workers alike.”

“Unlocking data [on health conditions] that historically we’ve made simple decisions about, AI allows us to get much deeper and look for associations the human brain isn’t able to do … but a computer can,” said Dr. David B. Agus, MD. Our HIE automation solutions help healthcare IT teams facilitate secure and seamless data exchange among healthcare providers, administrators, and other stakeholders. With our AI-powered automations, you can ensure accurate and timely data sharing, improve patient outcomes, and reduce healthcare costs.

This can lead to earlier and more accurate diagnoses, resulting in better patient outcomes. Furthermore, the lack of current regulations surrounding AI in the United States has generated concerns about mismanagement of patient data, such as with corporations utilizing patient data for financial gain. Concerning future research perspectives, researchers believe that an analysis of the overall amount that a healthcare organisation should pay for AI technologies could be helpful. If these technologies are essential for health services management and patient treatment, governments should invest and contribute to healthcare organisations’ modernisation. New investment funds could be made available in the healthcare world, as in the European case with the Next Generation EU programme or national investment programmes [95].

One remarkable application is the use of AI to identify potential drug candidates for various diseases. AI algorithms can analyze the molecular structure of compounds and predict their effectiveness as potential treatments. This dramatically expedites the drug discovery process, leading to faster access to new therapies. Radiologists can rely on AI to identify potential abnormalities or anomalies in medical images, which can then be further evaluated by medical professionals. This collaborative approach accelerates the diagnostic process, reduces the chances of oversight, and ensures patients receive timely care. Moreover, AI systems can detect subtle patterns and anomalies in patient data, contributing to early disease detection.

There are also automated systems for appointment scheduling, patient tracking, and care suggestions. Artificial intelligence in medicine has already altered healthcare procedures around the world. Appointment scheduling, clinical details translation, and patient history monitoring are examples of innovations. What felt like a miraculous concept is now possible, thanks to the adoption of artificial intelligence in the healthcare industry. Exploiting the computing abilities of AI has enabled doctors to mine into the body for differences that the naked eye would have missed otherwise. Another likely innovation driven by AI will be what is known as the triage function.

The success of AI in the field of medical diagnosis, gives hope for a future with minimized errors and speedy diagnosis, which will take healthcare years ahead of its time. With this level of AI-powered interaction comes new and improved communication between health care providers and their patients, which is ultimately resulting in a new level of more personalized care. The volume of data AI processes, paired with people sharing more of their own health data, gives doctors greater insight into patterns of symptoms and treatment strategies that enhance patient success.

Artificial Intelligence can shift the whole healthcare model from reactive to proactive approach. Combining all the results, AI can improve diagnostic accuracy and build personalized treatment plans. AI algorithms also predict errors and assess patient-specific risks, which saves a lot of money for hospitals and patients. CloudMedX uses machine learning to generate insights for improving patient journeys throughout the healthcare system. The company’s technology helps hospitals and clinics manage patient data, clinical history and payment information by using predictive analytics to intervene at critical junctures in the patient care experience. Healthcare providers can use these insights to efficiently move patients through the system.

Clinical Decision Support

This is demonstrated by the keywords (Fig. 6) that focus on technology and the role of decision-making with new innovative tools. In addition, the discussion expands with Lu [93], which indicates that the excessive use of technology could hinder doctors’ skills and clinical procedures’ expansion. Among the main issues arising from the literature is the possible de-skilling of healthcare staff due to reduced autonomy in decision-making concerning patients [94]. 11 are expanded by also considering the ethical implications of technology and the role of skills. Table 9 represents the number of citations from other articles within the top 20 rankings. For instance, Burke et al. [67] writes the most cited paper and analyses efficient nurse rostering methodologies.

Finally, AI algorithms can play a crucial role in supporting reproducibility in scientific research. AI can be utilized to analyse and validate scientific data, helping to support the reproducibility of research. This can help to improve the overall quality of scientific publications and reduce the number of retractions due to errors or inaccuracies, thereby enhancing the credibility and reliability of scientific information.

importance of ai in healthcare

These systems emulate the human decision-making process by utilizing predefined rules and knowledge bases. They are used in healthcare for tasks such as diagnosing diseases based on symptoms and providing treatment recommendations. Machine learning also advances healthcare research, drug discovery, and population health management by analyzing biomedical literature and clinical trial data. This uncovers new insights, identifies potential drug targets, and optimizes public health interventions.

Artificial Intelligence has been transforming a variety of industries, and healthcare is no exception. Most medical organizations are striving to maximize advantages of using AI in healthcare. AI adoption statistics show that 35% of companies are already using AI in their daily work, and 42% are considering its future adoption (source ). Paris-based Iktos, which specializes in AI for new drug design, is exploring the use of AI tech for ligand and structure-based new drug design, with a special focus on multi-parametric optimization (MPO). Unique in its focus on generative modeling with built-in synthetic accessibility for drug discovery, Iktos has a lot of partnerships.

Additionally, AI’s ability to collect large volumes of data—and infer new information from disparate datapoints—could create privacy risks for patients. The commitments received today will serve to align industry action on AI around the “FAVES” principles—that AI should lead to healthcare outcomes that are Fair, Appropriate, Valid, Effective, and Safe. Under these priciples, the companies commit to inform users whenever they receive content that is largely AI-generated and not reviewed or edited by people. They will adhere to a risk management framework for using applications powered by foundation models—one by which they will monitor and address harms that applications might cause. Artificial Intelligence (AI) has the potential to revolutionize the publishing of scientific articles in journals.

Further analysis could also investigate the PubMed, IEEE, and Web of Science databases individually and holistically, especially the health parts. Then, the use of search terms such as “Artificial Intelligence” OR “AI” AND “Healthcare” could be https://chat.openai.com/ too general and exclude interesting studies. Moreover, although we analysed 288 peer-reviewed scientific papers, because the new research topic is new, the analysis of conference papers could return interesting results for future researchers.

Why do we need AI in healthcare?

Healthcare AI systems can analyze patterns in a patient's medical history and current health data to predict potential health risks. This predictive capability enables healthcare providers to offer proactive, preventative care, ultimately leading to better patient outcomes and reduced healthcare costs.

However, this same study finds 75 million jobs will be displaced or destroyed by AI by the same year. The major reason for this elimination of job opportunities is, as AI is more integrated across different sectors, roles that entail repetitive tasks will be redundant. Another risk is the unique privacy attacks that AI algorithms may be subject to, including membership inference, reconstruction, and property inference attacks. In these types of attacks, information about individuals, up to and including the identity of those in the AI training set, may be leaked. The main text of this article has not been copyedited to ensure authenticity of AI-generated content. However, there are also concerns regarding the quality of AI-generated questions compared to those created by human examiners with years of experience and knowledge.

Administrative Applications

With all the advances in medicine, effective disease diagnosis is still considered a challenge on a global scale. The development of early diagnostic tools is an ongoing challenge due to the complexity of the various disease mechanisms and the underlying symptoms. ML is an area of AI that uses data as an input resource in which the accuracy is highly dependent on the quantity as well as the quality of the input data that can combat some of the challenges and complexity of diagnosis [9].

  • Despite some of the challenges and limits AI faces, this innovative technology promises extraordinary benefits to the medical sector.
  • There are numerous ways AI can positively impact the practice of medicine, whether it’s through speeding up the pace of research or helping clinicians make better decisions.
  • This signals that Thoughtful’s long-term vision is broader than automation, and it is committed to improving work environments by providing a solution that strengthens businesses, prevents employee burnout and makes creativity part of daily work.
  • While developers work to offset these risks, we must acknowledge that AI programs can’t think critically about how they function.
  • Furthermore, artificial intelligence also has the potential to reduce human error by providing a faster way to review health records, medical imaging, claims processing and test results.

In this article, I will look at how it may have more of an impact on the healthcare industry than initially meets the eye and what facets of the sector AI can revolutionize. Finally, there are also a variety of ethical implications around importance of ai in healthcare the use of AI in healthcare. Healthcare decisions have been made almost exclusively by humans in the past, and the use of smart machines to make or assist with them raises issues of accountability, transparency, permission and privacy.

In conclusion, the use of AI in medical care has the potential to enhance the quality of care, improve the learning process of doctors, and promote continuous improvement in the field. Their bibliometric analysis highlights trends and topics related to AI applications and techniques. As stated in Connelly et al.’s [24] study, robot-assisted surgeries have rapidly increased in recent years. Their bibliometric analysis demonstrates how robotic-assisted surgery has gained acceptance in different medical fields, such as urological, colorectal, cardiothoracic, orthopaedic, maxillofacial and neurosurgery applications. Additionally, the bibliometric analysis of Guo et al. [25] provides an in-depth study of AI publications through December 2019.

To overcome these limitations, hybrid approaches combining rules-based systems with other AI techniques, like machine learning, are being explored. These hybrids aim to leverage the transparency and interpretability of rules-based systems with the adaptability and learning capabilities of machine learning algorithms. Recognizing AI’s potential to transform India’s economy, the Government of India has authorized an organization named ‘NITI Aayog’ to address the national strategy on AI and other emerging technologies.

importance of ai in healthcare

The paper critically evaluates tangible interdisciplinary solutions that also include AI. Immediately thereafter, Ahmed M.A.’s article proposes a data-driven optimisation methodology to determine the optimal number of healthcare staff to optimise patients’ productivity [68]. Finally, the third most cited article lays the groundwork for developing deep learning by considering diverse health and administrative information [51]. 8 highlights aspects of AI in healthcare, such as decision support systems, decision-making, health services management, learning systems, ML techniques and diseases.

According to Bennett and Hauser [80], algorithms can benefit clinical decisions by accelerating the process and the amount of care provided, positively impacting the cost of health services. Therefore, AI technologies can support medical professionals in their activities and simplify their jobs [4]. Finally, as Redondo and Sandoval [81] find, algorithmic platforms can provide virtual assistance to help doctors understand the semantics of language and learning to solve business process queries as a human being would. Another relevant topic is AI applications for disease prediction and diagnosis treatment, outcome prediction and prognosis evaluation [72, 77]. Because AI can identify meaningful relationships in raw data, it can support diagnostic, treatment and prediction outcomes in many medical situations [64].

This application of AI could reduce instances of misdiagnosis, whether that be false positives or negatives. Deep learning diagnostic performance models will likely quickly become an invaluable tool for healthcare professionals, assisting them in providing better patient care. According to the Centers for Disease Control and Prevention, 10% of the US population has diabetes. Patients can now use wearable and other monitoring devices that provide feedback about their glucose levels to themselves and their medical team.

The AI Agents helped reduce the time to check insurance eligibility monthly and post payments, which took several hours of work every day. The AI Agents improved the organization’s efficiency, enabling full-time employees to work on other issues. Our performance management automation solutions help HR teams reduce manual errors and streamline the performance management process. With our AI-powered automations, you can automate performance reviews, track employee performance, and ensure accuracy with minimal effort.

This means that radiologists and pathologists can benefit from AI’s assistance in interpreting these images, leading to faster and more precise diagnoses. Our AI-powered EHR management automation solutions enable efficient workflows, accurate data capture, and secure data storage and retrieval. By automating EHR management, Thoughtful eliminates manual errors, reduces the risk of data breaches, and ensures compliance with regulatory requirements. Our EHR management solutions help healthcare IT teams manage patient data more effectively, freeing them to focus on higher-value tasks. AiCure helps healthcare teams ensure patients are following drug dosage instructions during clinical trials.

AI in healthcare: The future of patient care and health management – Mayo Clinic Press

AI in healthcare: The future of patient care and health management.

Posted: Wed, 27 Mar 2024 07:00:00 GMT [source]

Actions like these build on important work already underway at HHS—such as the agency’s recent rule on transparency for AI in electronic health records and the Food and Drug Administration’s authorization of nearly 700 AI-enabled medical devices. To understand AI uses like these, and the risk-mitigation measures needed to realize them safely, the Biden-Harris Administration has engaged with healthcare providers, payers, academia, civil society, and other stakeholders throughout the sector. As President Biden has said, artificial intelligence (AI) holds tremendous promise and potential peril. When it comes to medicine, AI helps health practitioners to streamline tasks, improve operational efficiencies and simplify complex procedures. For instance, Microsoft announced a five-year $40 million program in 2020 to address healthcare challenges. Although AI is doubtlessly changing the healthcare industry, this technology is still relatively new.

What are the advantages of AI in clinical trials?

AI's capacity to sift through mountains of data, spot trends, and make precise predictions has the potential to hasten the development of new treatments as well as improve trial design, patient recruitment and selection, safety monitoring, and drug discovery.

But is arguably more critical in healthcare where it is highly personal information and lives could be at risk. AI and machine learning can assist with infectious disease prevention and management. The ability to handle vast amounts of data such as medical information, behavior patterns and environmental conditions means AI can be invaluable in preventing outbreaks such as COVID-19.

By using artificial intelligence in healthcare, medical professionals can make more informed decisions based on more accurate information – saving time, reducing costs and improving medical records management overall. Some papers are related to healthcare organisations, such as the Internet of Things, meaning that healthcare organisations use AI to support health services management and data analysis. AI applications are also used to improve diagnostic and therapeutic accuracy and the overall clinical treatment process [2]. If we consider the second block, the red one, three different clusters highlight separate aspects of the topic. Through AI applications, it is possible to obtain a predictive approach that can ensure that patients are better monitored.

However, researchers at the University of Southern California (USC) in collaboration with Defense Advanced Research Projects Agency and the U.S. Army found that people suffering from post-traumatic stress and other forms of mental anguish are more open to discussing their concerns with virtual humans than actual humans for fear of judgment. This research[23] has promising results for the role of virtual assistants resulting in the collection of honest answers from patients that could help doctors diagnose and treat their patients more appropriately and with better information.

The USA tops the list of countries with the maximum number of articles on the topic (215). It is followed by China (83), the UK (54), India (51), Australia (54), and Canada (32). It is immediately evident that the theme has developed on different continents, highlighting a growing interest in AI in healthcare. The figure shows that many areas, such as Russia, Eastern Europe and Africa except for Algeria, Egypt, and Morocco, have still not engaged in this scientific debate. It includes all published articles, the total number of citations, and the collaboration network.

More quick and realistic findings can lead to better preventative measures, cost savings, and patient wait times. This technology has progressed from a future promise to an inevitable reference point for innovation in the last several years. Not only does it make headlines daily, but the number of AI-related studies, research projects, university courses, Chat GPT and businesses has expanded tremendously. However, recently scientists have begun using AI to accelerate new antibiotics discovery. If AI learns to quickly invent new formulas, it will play a leading role in overcoming antibiotic resistance in the future. In 2022, the worldwide market for AI in healthcare was valued at an estimated $15.1 billion.

importance of ai in healthcare

Even within the constantly evolving landscape of healthcare in the United States, the utilization of artificial intelligence (AI) has emerged as a complete game-changer. Builds the system that fuels the AI models with the data they need to perform the tasks required at a hospital or health system. Curates, cleans, scrubs and structures data from a variety of internal and external sources into the system that feeds AI models with the data they need to perform the tasks required at a hospital or health system. Sets the data governance policies around how data are collected and makes sure that staff protect the privacy and security of patients’ personal health information at a hospital or health system.

But whether rules-based or algorithmic in nature, AI-based diagnosis and treatment recommendations are sometimes challenging to embed in clinical workflows and EHR systems. Some EHR vendors have begun to embed limited AI functions (beyond rule-based clinical decision support) into their offerings,20 but these are in the early stages. Providers will either have to undertake substantial integration projects themselves or wait until EHR vendors add more AI capabilities. AI models can also be used to analyze extensive patient histories, genetic data, lifestyle and other relevant data sets to assess risk factors and develop highly personalized treatment plans. I believe that this tailoring of care can lead to more effective treatments with fewer side effects, improving the overall patient experience. The future of the use of artificial intelligence in healthcare is undoubtedly bright and full of possibilities for further innovation.

Though AI promises to improve several aspects of healthcare and medicine, it’s vital to consider the social ramifications of integrating this technology. By freeing vital productivity hours and resources, medical professionals are allotted more time to assist and interface with patients. However, the integration of AI into education presents new challenges, including the potential for cheating. Students may use AI to gain an unfair advantage over their peers, undermining the credibility of the education system. Automated essay generators and online cheating tools provide students with the means to submit work they have not completed, while gaming the grading system can allow students to artificially inflate their grades. It is crucial for educational institutions to implement measures to prevent such occurrences and maintain the integrity of the educational process.

Resource allocation is enhanced by AI, which analyzes data to predict future demand and optimize staffing, equipment, and facility planning. By finding documentation of specific symptoms and analyzing contexts, NLP can significantly mitigate the burdens of manually scouring medical records. A major hurdle to the adoption and promotion of AI is the lack of awareness with regards to the work being done across the country. This can be overcome by creating an online portal such as an AI Database for registered people to access and obtain information. This database could serve as a reliable source of information for experts and projects being implemented.

Second, Harrow Council is testing the IBM Watson Care Manager system in order to improve cost efficiency. It connects patients with a care provider that meets their requirements while staying within their care budget. It also creates personalized care plans and promises to provide insights into better use of care management resources. It is also moving away from its primary focus—diagnosis—to playing an important role in therapy, particularly in the field of cancer.

This process aids in assembling a more comprehensive medical history for the patient, which can then be used by the physicians to provide better care. Natural language processing is already used to identify missing medical records, but in the future, it could very likely be used to spot deficiencies in treatments or diagnosis. Using what is known as clinically intelligent NLP, many experts believe AI will be able to find evidence of misplaced care or less-effective treatment, and alert physicians to make a correction. This ultimately will result in more successful outcomes for patients and fewer readmissions.

importance of ai in healthcare

Although early efforts at providing diagnosis and treatment recommendations have proven challenging, we expect that AI will ultimately master that domain as well. Given the rapid advances in AI for imaging analysis, it seems likely that most radiology and pathology images will be examined at some point by a machine. Speech and text recognition are already employed for tasks like patient communication and capture of clinical notes, and their usage will increase. Diagnosis and Treatment Applications also display several benefits of AI in healthcare.

In this regard, the analysis of the search flow reveals a double view of the literature. On the one hand, some contributions belong to the positivist literature and embrace future applications and implications of technology for health service management, data analysis and diagnostics [6, 80, 88]. On the other hand, some investigations also aim to understand the darker sides of technology and its impact. For example, as Carter [89] states, the impact of AI is multi-sectoral; its development, however, calls for action to protect personal data. Similarly, Davenport and Kalakota [77] focus on the ethical implications of using AI in healthcare. According to the authors, intelligent machines raise issues of accountability, transparency, and permission, especially in automated communication with patients.

Besides, AI solutions allow for predicting the effectiveness of different treatment plans. For example, Edge, an AI platform by Tempus, was developed to analyze data from cancer patients by using machine learning and genomic sequencing. Edge helps identify the most suitable treatment options and predict the patient’s response. Hubble can analyze medical records, identify appropriate codes, and ensure compliance with billing regulations. Using AI and machine learning algorithms, it identifies potential billing errors, automates claim submissions, and improves revenue capture (source ).

How is AI helpful in daily life?

Prominent examples of AI software used in everyday life include voice assistants, image recognition for face unlock in mobile phones, and ML-based financial fraud detection.

How is artificial intelligence responsible in healthcare?

In health care, AI presents opportunities to improve patient outcomes and reduce health disparities. It can support care teams and enable more personalized health care experiences. But health care leaders must understand and address risks to ensure AI is used safely and equitably.